Stories
Data Catalog & AI in Unicoop Firenze (Retail)
In an era where data represents a strategic asset for organizations, its efficient, secure, and compliant management is crucial for various professional roles — from the Data Protection Officer (DPO) to business analysts and all other stakeholders involved in data governance. This talk will explore how AI is revolutionizing the use of tools such as data catalogs, offering new opportunities for data governance and privacy protection. Through the practical case of Unicoop Firenze, we will present an innovation journey that starts from concrete needs, moves through the definition of requirements with Mia-Platform, and leads to the implementation of an AI assistant. We will discuss the benefits, the challenges encountered, and the lessons learned, with a particular focus on how AI can enable secure and regulation-compliant access to data. Finally, we will offer a glimpse into future developments and the potential of agentic AI for increasingly intelligent and proactive data management.